Unique s.a
PRIVACY PROTECTION POLICY
CLIENT INFORMATION
At UNIQUE s.a we emphasize the importance of privacy and are committed to earning the trust of our clients by adhereing to the highest standards for the protection of their personal information.
Our policy outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage and sharing of certain types of personal information under certain limited circumstances. Here you will find the procedures you should follow if you have any questions or requests in respect to your personal information or our policies.
In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not a part of your professional identification.
It also includes information on guest preferences and usage, when such information is supplied to or recorded by UNIQUE s.a in the course of transacting business with an individual.
The Privacy Protection Policy does not apply to information regarding UNIQUE s.a corporate customers. Corporate information is protected by other UNIQUE s.a policies and practices and through contractual arrangements.
HOW YOU MAY PROVIDE US WITH YOUR PERSONAL INFORMATION
- By making a reservation or using UNIQUE s.a services.
- By registering with UNIQUE s.a's loyalty program, the Members' Club.
- By providing it to us via communications regarding service delivery, such as comment cards.
- By providing the information to us in participation in a marketing initiative.
- By visiting our website.
Below we outline the type of information normally collected in each of these circumstances, the reasons for doing so, as well as how we use it and store that information.
HOW WE MAKE A RESERVATION
When making a reservation or using UNIQUE s.a services it is necessary that we have information in order to identify you, contact you and process your requests and purchases. This information usually includes your name, address, phone number, e-mail address, credit card number and expiration date, and language preference.
From time to time, we may offer packages or other services that involve third parties. If you take part in such a package or service your personal information will be shared with that third party to the extent necessary to provide that service and process the purchase or request.
UNIQUE s.a may use the information you provide to send you offers and information about UNIQUE s.a 's services and those of select third parties. Your information will not be given to these third parties but rather the offer of the third party will be provided to UNIQUE s.a which will manage the distribution.
VISITING OUR WEBSITE
Our website does not collect personally identifiable information from your computer when you browse it and pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your e-mail address or any other personally identifiable information. When you request a page from our site, our servers log the information provided in the HTTP request hitter including the IP number, time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the request header information in order to make our website function correctly and provide you with the ease of use that you see on our website. We also use this information to better understand how visitors use our website and how we can better tailor our website, its contents and functionality to meet your needs.
WHY WE COLLECT PERSONAL INFORMATION
- To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
- To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better.
- To develop, enhance, market or provide products and services. For example, we look at our guests' use of our services so that we can better understand how to improve our services.
- To manage and develop our business and operations. For example we analyze guest patterns of usage of our cars and services to help us manage them efficiently and plan for future growth.
- To meet legal and regulatory requirements.
WHEN DO WE DISCLOSE PERSONAL INFORMATION
We disclose personal information only in these limited circumstances:
- We may disclose a guest's personal information to a person who, in the reasonable judgment of UNIQUE s.a , is seeking the information as an agent of the guest - for example, a travel agent who is booking a reservation on behalf of the guest
- Personal information will be shared with UNIQUE s.a with which your reservation has been made so that they may provide the services you have reserved.
- Personal information may be shared with other suppliers so that they may better provide services to you in the future.
- Personal information will be shared with a third party involved in supplying the guest with the services they have purchased to the extent necessary to effect the supply and the processing of the transaction.
- Personal information may be shared with an agent retained by UNIQUE s.a to evaluate a customer's credit worthiness or in order to collect a customer's account.
- Personal information may be shared with a public authority or an agent of public authority if in the reasonable judgment of UNIQUE s.a it appears that there is an imminent danger to life or property which could be avoided or minimized by disclosure of the information, or which disclosure is compelled by legal authority.
PRINCIPLES
- UNIQUE s.a will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
- UNIQUE s.a will protect your personal information with appropriate security safeguards.
- UNIQUE s.a will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
- UNIQUE s.a will strive to keep your personal information as accurate and up-to-date as is necessary for the purposes identified above.
- UNIQUE s.a will honor your request to access your personal information in as timely fashion as is reasonably possible.
If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact us
|
